We believe in creating a safe, friendly environment for all users of our digital services and children and their parents and caregivers with the skills to create positive, healthy online experiences. Before you set your child free to roam our digital services it’s important to guide them on how to have a safe experience online and in particular, how to participate in a positive way on our online chat forums. Familiarize yourself with the digital services your child uses most frequently and to customize the safety and privacy settings. To find out more clicking the link to the “Preference Centre” at the bottom of each page. To understand the consequences of non-compliance with our rules, please go here.
Personal Information - Keep it Secret
Remind your child to never share any of their personal information online, even with friends. That includes passwords and telling people where they live or how old they are. You’re not allowed to share other people’s personal information other than their display names. Sharing someone’s real-world name or location is not allowed. See an issue? Report it.
Bullying - Keep it friendly
Teach your child how to deal with online issues. Encourage them to talk to you if they see something that makes them uncomfortable. Reassure them that they're not tattling, but rather helping someone who's having a hard time. It feels great to be a positive person, and your child will find that when they're nice to others this is returned in kind. When everyone's nice, everyone has a fun time! Respect other people - when chatting, playing or creating. Communicating in a way that is mean, predatory, threatening, lewd, derogatory, invasive of privacy, or abusive is against our rules.
Impersonation – Be True to You
Don’t impersonate other users, celebrities, government officials, employees, or anyone else. Pretending to be someone else in order to deceive or defraud others is not okay.
Teach your child how to deal with online issues. Show them how to report and mute others. Encourage them to talk to you if they see something that makes them uncomfortable. Reassure them that they're not tattling, but rather helping someone who's having a hard time.
Illegal Activities – Keep to the Law
Respect local laws and don’t participate in or encourage illegal or dangerous activities, including gambling, drug use, phishing, etc. Threats of harm to yourself or others are taken seriously - don’t make them, especially as a joke.
Inappropriate Content
We don’t allow content involving or promoting illegal activities, including fraud, hacking and unauthorised or pirated content. Don’t share or use content you didn’t create or have permission from the owner to use. Hateful content that that demeans or promotes intolerance of individuals or groups is not allowed.